This was my 3rd purchase from Serpa Chrysler and me and my wife continue to be impressed with the level of service from Stefano and his team. They go out of their way to ensure satisfaction. We are happy to refer anyone to Serpa Chrysler and hope to make more purchases again in the future. Thanks

5+ stars for this dealership with a special mention given to my salesman, Mitch Cadesky. I recently purchased a Jeep Wrangler, which has been my dream for many years now. Purchasing a new vehicle can be a bit overwhelming. However, it was a smooth process from start to finish thanks to Mitch. His approach is very relaxed and he made me feel very comfortable, making thoughtful suggestions as to what I would and would not need without any pressure whatsoever. As this was a new build, he was always in touch, keeping me updated on the progress from start to finish. I am extremely happy with my new vehicle and the package chosen. I highly recommend this dealership and if you can work with Mitch.. all the better! Thank you Mitch for helping me finally get the vehicle I have always wanted and making it such a fun experience!

I own a Honda Accord. Tried making an appointment to get my tire repaired and they could not accommodate me. I called Serpa and spoke to Adrian who was very accomodating. I got there and within 10 minutes of my arrival, Adrian got my car in the shop. He even got my car washed. The customer service was impeccable and I would recommend anyone to take their vehicle to them. Great job to Adrian and his team.

Ordered my RAM 1500 back on April, delivery was delayed due to chip shortage. Mitch and Kenny kept me up to date on the status and pushing hard to get the truck delivered before Labour day weekend. Thanks for the great service, it was very much appreciated.

Serpa is Very accommodating when comes to car servicing. Peter at the service centre is awesome and will answer all your questions with a smile as many times as you want. Great service, Awesome people👌

We are about 1.5 hours away from home when our tire blew on the 401. Hit a piece of metal and heard a huge bang! Luckily we got off the 401 within four minutes of the blow made it to Serpa as we have a new Jeep (7000kms). We showed up at 1:00pm and this team took us right in without question. Peter on the front desk was absolutely amazing. The mechanic we has was Jason and between the two of them we were extremely satisfied. We were given an Uber to the mall and back. Never been in a situation like this and again thank you! Was a great experience.

What a great experience dealing with Serpa! Was lucky enough to deal with Kenny and Mitch, both pros and willing to focus on our needs, not their own! Even when we had to take a break during our search, Kenny kept in touch (without being over-bearing) and we were able to get all of our dealings completed by email, which was a requirement for us! No hard selling, no pressure - just a great experience buying a vehicle. We'll need a second vehicle soon, and I'll head to Serpa first to see what they have! Can't thank the team there enough - great job, and we got a great vehicle in our price range! Cheers, Serpa!!

REALLY hit the jackpot with Serpa Chrysler when it comes to customer care, and my husband Eric and I can’t thank Fedele enough for the fantastic experience! From the first evening we stepped foot onto the property to take a look at the shiny, new Jeep Cherokee Trailhawk Elite (Hydro Blue!) on display at the front entrance, we were greeted with Fedele’s welcoming and easy-going demeanor. He set us up for a test-drive with ease, answered all our questions with patience and passion, made us feel ‘right at home’ from start to finish (even in the days to follow) in a non-rushed and comfortable atmosphere, and we ended up signing the papers that night for that very Jeep! We knew we loved the look of that model, and are so glad we found Serpa’s location to try it out at … It’s easy to go just anywhere to buy a new car, but it was the genuinely friendly and professional experience with Fedele (and Mitch!) that took the whole experience to the next level for us, and we would highly recommend this dealership in future to any of our friends or family. LOVING the Trailhawk like you wouldn’t believe … Thank you so much, again, for having made the whole experience such a positive one … 5 stars all the way!!! :)

I had some issues with my vechile and dealt with the service manager, Adrian. I have so much appreciation for the ongoing excellent customer service that I have received from him. He is professional, approachable and accommodating and has always been helpful to me. One example of his wonderful customer service, was after hearing my time restrains due to work, he offered to pick up my car at my place of employment so I wouldn’t have to miss work. He took it in for service for me and dropped it back off to me before the end of the day. I highly, highly recommend if you are having any service problems, concerns or questions to contact Adrian. He will get the problem resolved. He was a true pleasure to deal with. In fact, everyone at Serpa has been amazing with us and we highly recommend this place.

Great parts staff. Very friendly and accommodating