Lauralee writes: I had a great experience. The staff was amazing. They were informative, helpful, patient, and accommodating and very professional even after calling them seven times after signing the bill of sale with changes and negotiations. They still worked with me and accommodated my requests. At no point did they ever make me feel uncomfortable. I was very pleased with my purchase and most importantly my experience. Thank you, Serpa Chrysler. I know you are new owners and have to rebuild the dealership but I must say you are doing a great job. All the best. Thank you, Lauralee. We are working hard to do just what you described.