I was in the minivan market for a while now and Serpa was the third dealership I went to. Right from the beginning the incredibly friendly and professional Shawn Sun guided me through the entire process like a cake walk. Unlike the other dealerships I went into, I didn’t have to listen to their demands, instead Shawn made sure that my demands are met. I went in search of a Chrysler grand caravan, instead he got me a fantastic deal on a Pacifica!! Then came along Mitch who carefully explained to me what to look for when buying a minivan..Thanks Shawn and Mitch!! Serpa will be the place I buy my next vehicle from, thanks to you two. Cheers!!